TERMS AND CONDITIONS — Persona Clues (PCL)

Last updated: 13 October 2026

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1. About These Terms

These Terms and Conditions apply to your use of the Persona Clues website, content, reports and services. Persona Clues (referred to as “we”, “us”, “our” or “PCL”) is an independent information and insights project — not a registered company.

By using our website or Services, you agree to these Terms. If you do not agree, please do not use our site.

2. Definitions

–   “Agreement” means these Terms together with our Privacy Notice

–   “Client” means anyone accessing, browsing or purchasing Services from PCL

–   “Intellectual Property” means all copyright, trademarks, designs, database rights and confidential information owned or created by PCL — including content, formats, branding and visuals

–   “Services” means all content, reports, insights and materials made available through our website

–   “Paid Services” means any content or report made available at a stated price

3. Eligibility

–   You must be 18 years or older to use our Services

–   You may not use our Services if you have been convicted of or are subject to court orders relating to sexual misconduct, harassment, violence, or physical or mental abuse

–   We reserve the right to terminate access if these requirements are breached

4. Privacy and Data Protection

–   We take your privacy seriously

–   Details of how we collect, store and use your personal information are set out in our Privacy Notice

–   We comply with applicable UK data protection laws

–   We will only contact you with your consent — you may opt out at any time

5. Your Use of Our Services

–   Any access codes or passwords provided to you are confidential — do not share them with third parties

–   You are responsible for providing your own device and internet connection

–   We may update these Terms from time to time — changes will be posted on this page with a revised date

–   Continued use of our Services after changes are posted constitutes acceptance of the revised Terms

6. Important — What We Do Not Provide

–   PCL does NOT provide relationship advice, counselling or legal guidance

–   Our reports and insights describe personality patterns and preferences — they do not tell you who to choose, how to act, or what decision to make

–   All relationship decisions remain your responsibility

–   You use our insights at your own risk

7. Your Responsibilities

When using our Services, you agree not to:

–   Break any applicable law or regulation

–   Publish or share content that is defamatory, obscene, offensive, violent, discriminatory or harmful

–   Use our Services in any way that breaches these Terms

8. Payment and Access

–   Prices are clearly displayed on our website

–   Payment is required before access to paid content is granted

–   All payments are processed securely through our chosen payment provider

9. Your Right to Cancel

If you are a consumer based in the UK or EU:

–   You have the right to cancel your purchase within 14 calendar days of payment

–   Because our content is digital and accessed immediately, by clicking “Accept” or “Reveal” you expressly consent to receiving the content within the cancellation period and acknowledge that your right to a full refund is waived once access has been granted

–   Where applicable, refunds will be processed using the same payment method within 14 days

10. Intellectual Property — What You May Not Do

All content, branding, designs, formats and visuals on our site are the property of PCL. You may not:

–   Reproduce, copy or share our content without written permission

–   Use our branding or materials for commercial purposes

–   Store our content in a public or shared directory

–   Distribute our work in any form

We actively protect our intellectual property rights and will take action against unauthorised use.

11. Liability and Responsibility

Nothing in these Terms limits our liability where it cannot legally be excluded — including for death or personal injury caused by negligence, or for fraud.

Subject to that:

–   Our insights and reports are provided “as is” for general information only

–   We do not guarantee accuracy, completeness or suitability for any particular purpose

–   We are not responsible for decisions you make or actions you take based on our content

–   Our total financial liability to you for any claim will not exceed the amount you have paid us in the last 6 months or £1,000 — whichever is higher

–   We are not liable for indirect or consequential losses including loss of income or reputation

12. Indemnity

You agree to hold us harmless against any claims, costs or liabilities arising from your misuse of our Services or your breach of these Terms.

13. Website Functionality

–   We aim to keep our website available, but do not guarantee uninterrupted access

–   Access may be temporarily suspended for maintenance or updates

–   We are not liable for issues caused by your own hardware, software or internet connection

–   Third-party links on our site are provided for convenience — we are not responsible for their content or privacy practices

14. Changes and Termination

–   You may stop using our Services at any time

–   We may suspend or terminate your access if you breach these Terms

–   If we end your access, your personal data will be deleted on request or as required by law

15. Governing Law

These Terms are governed by the laws of England and Wales.

16. Contact

For questions about these Terms, please contact us at: Personacue@gmail.com